Privacy Policy & Terms of Use for Bus Info App

Last Updated: 25/12/2025

Disclaimer

Bus Info is an independent application and is not affiliated with or endorsed by any public transportation authority. All bus departure, arrival times, and related data displayed in the App are user-generated estimates and may not always be accurate. Users are advised to verify information through official transport sources for reliability.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our Bus Info App ("the App"). We take your privacy seriously and are committed to protecting your personal information.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect the following information:

• Email address and password for account creation.
• Profile information (name, address, email, mobile number, profile picture, etc.).
• User preferences and settings.

1.2 Location Data

Our App collects and processes location data to:

• Show real-time bus locations at a specific bus stop.
• Track buses for arrival time estimates.
• Provide navigation assistance to nearby bus stops.
• Determine the nearest buses and stops to your location.

Location data collection occurs in these scenarios:

• When you explicitly enable location services for the App.
• When you use the bus tracking feature and mark yourself as being inside a bus.
• When you search for nearby buses or stops.

1.3 Usage Information

We collect information about how you interact with our App, including:

• App features you use most frequently.
• Bus routes you search for.
• Frequently accessed stops and routes.
• Device information (device type, operating system, app version).
• Log data and error information and crash analytics.

2. How We Use Your Information

• Provide, maintain, and improve our services.
• Improve user experience and develop new features.
• Show real-time bus locations and estimated arrival times.
• Personalize your experience by remembering your preferences.
• Communicate with you about service updates or important notices.
• Troubleshoot problems and improve app performance.
• Comply with legal and regulatory requirements & obligations.

3. Third-Party Services

3.1 Google Maps API

We use Google Maps API to display maps, show bus routes, and track bus locations. Your use of Google Maps features is subject to the Google Privacy Policy.

3.2 Firebase

We use Firebase for authentication, real-time database, and cloud functions. Firebase collects and processes data according to the Firebase Privacy Policy.

4. Data Storage and Security

• Data is stored securely in Firebase using industry-standard encryption.
• Access to your data is restricted and controlled.
• Authentication is required for accessing sensitive information.
• We regularly review our security practices to enhance protection.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• To comply with applicable laws, regulations, or legal processes.
• To protect our rights, privacy, safety, or property.
• In connection with a merger, acquisition, or sale of assets.
• With trusted service providers who help us operate our App.

6. Your Rights and Choices

• Access & Update: You can access and update your profile information in the settings or My Profile section.
• Deletion: You can request deletion of your account and associated data or delete your account by yourself in My Profile section.
• Location: You can enable or disable location services through your device settings.
• Notifications: You can manage notification preferences in the App settings.

7. Children's Privacy

This App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or our data practices, please contact us at:

busserviceinfo@gmail.com

Terms of Use

1. Acceptance of Terms

By downloading, accessing, or using the Bus Info App ("the App"), you agree to comply with these Terms of Use. If you do not agree, please discontinue use immediately.

2. Use of the App

• The App is provided solely for personal, non-commercial use.
• Users must ensure that their information is accurate and up to date.
• You agree not to misuse the App by attempting to hack, modify, disrupt, or unlawfully access data.

3. Accuracy of Information

• All data, including bus timings and locations, is approximate and user-generated.
• We intend to provide correct information, but we make no guarantees regarding the accuracy, completeness, or availability of the information provided.
• Users should verify schedules and routes with official transport providers.
• Users may request corrections to bus details, schedules, or timings through the Feedback & Suggestions section in the navigation bar.
• Users are responsible for their own safety and well-being while using the App.

4. Limitation of Liability

• The App is provided "as is" without warranties of any kind.
• We are not liable for any losses, damages, delays, missed journeys, or inconveniences arising from use of the App.
• Users assume full responsibility for decisions made based on App data.

5. Intellectual Property

• All trademarks, logos, and content in the App are the property of their respective owners.
• Unauthorized use, reproduction, or distribution of the App's content is prohibited.

6. Termination of Use

We reserve the right to suspend or terminate accounts that violate these Terms, misuse the App, or engage in unlawful activity.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8. Changes to Terms of Use

We may update these Terms from time to time. Continued use of the App following changes constitutes acceptance of the revised Terms.